Insights

Customer stories, product thinking, and the patterns that proved the model

How Gamification+ proved the model: sales pipeline in Microsoft Teams

Gamification+ couldn't get sales data into the CRM. The fix was a kanban board inside Microsoft Teams, reading SharePoint Online. The same model Process Planner is built on, ten years later.

26 May 2026

Different domain, same model: application issue tracking at CVC Capital Partners

How CVC Capital Partners adopted a kanban-on-SharePoint board for application issue tracking. Secure, collaborative, no developer distraction. The pattern Process Planner now scales.

26 May 2026

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